Before you start
Have these ready:
- Your Microsoft username (email) and password.
- Your 2FA secret key (a long A–Z/2–7 string).
- Use a trusted device and network.
Step 1 — Open the Microsoft sign-in page
- Go to https://login.live.com/
- Enter the email and click Next.
- Enter your password and click Sign in.
Step 2 — When asked for verification (2FA)
- Choose "Use a verification code".
Still stuck? Contact support for assistance.